Customer Experience

Customer Experience

21 Reviews   •   Average   •   3/5


ADVANTAGES DISADVANTAGES
Well-located
Not Client-oriented

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Description

Founded in France by Dominique Mandonnaud in 1969, Sephora quickly acquired a reputation as a beauty expert.

By creating a model inspired by self-service, he has developed a sophisticated offer highlighting the best of beauty, while making it accessible to everyone.

Its avant-garde distribution model has revolutionized the shopping experience, making Sephora the beauty destination par excellence. With an unparalleled assortment of more than 250 brands and 16,000 products, it allows its customers to have access to both luxury brands and niche brands in stores where they are free to touch, feel and test them.

The brand is resolutely turned towards innovation with the Sephora Collection brand , which democratizes new beauty trends with an ever more cutting-edge range of products.

Its teams of expert consultants , true beauty professionals, provide, through their energy and enthusiasm, an exceptional service to better satisfy you and place you at the heart of beauty: make-up lessons, treatment advice, choice of a perfume, they will help you fully live your beauty experience!

Today, Sephora belongs to the Louis Vuitton Moët Hennessy group ( LVMH ), the largest luxury group in the world and is present in 34 countries, spread between Europe, the Middle East, America and Asia.
And since 1999, so that everyone can access the Sephora universe regardless of time or place, Sephora has also been available online with a portal of 17 online sales sites accessible in 10 different languages.

Products and Services
  • Makeup
  • Scent
  • Face Care
  • Body & Bath
  • Hair

 

Location
Details
  • https://www.sephora.fr/
  • +37797772800
  • sephorame2013@gmail.com
  • Avenue des Spelugues 17, 98000, Monte-Carlo, Monaco
  • Monaco
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Latest Reviews
Alice |   Verified
  Italy

Missing a lot of product brands

The only Sephora in Monaco, very well located inside the Metrolope shopping mall, but the service there is not as we expect, many of the sellers do not pay attention to the consumer, there are not many other brands of products that are found in other Sephoras.

ADVANTAGES DISADVANTAGES
Well-located Not Client-oriented

17-09-2022

Ad
Reviews
Alice |   Verified
  Italy

Missing a lot of product brands

The only Sephora in Monaco, very well located inside the Metrolope shopping mall, but the service there is not as we expect, many of the sellers do not pay attention to the consumer, there are not many other brands of products that are found in other Sephoras.

ADVANTAGES DISADVANTAGES
Well-located Not Client-oriented

17-09-2022

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