Customer Experience

Customer Experience

63 Reviews   •   Average   •   3/5


ADVANTAGES DISADVANTAGES
Professional Satisfying Decent
Not Client-oriented

Excellent

0%

Great

67%

Average

0%

Poor

0%

Bad

33%

Description

Facing the Mediterranean Sea Monte-Carlo Bay Hotel & Resorts offers access to a private beach with a beautiful lagoon. The Blue Bay restaurant run by Marcel Ravin offers Caribbean and Mediterranean cuisines. The resort is Green Globe certified for its commitment to sustainable development. Salle des Etoiles and Jimmy’z are just a few steps away. According to Prix Villegiature Awards 2019, Monte - Carlo Bay Hotel & Resorts has the best swimming pool in a hotel in Europe.

Location
  • Monte-Carlo Bay Hotel & Resort, 40 Avenue Princesse Grace, Monaco

Hotel Stars
Details
  • https://www.montecarlosbm.com/en/hotel-monaco/monte-carlo-bay-hotel-resort
  • +377 98 06 02 00
  • resort@sbm.mc
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Reviews
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Latest Reviews
Judith |   Verified
  Belgium

So arrogant

Five bell boys in front of the hotel entrance, but no one will open the car door for you, at the reception you have to ask three times to speak English before they stop answering you in French, you feel arrogance in everything and it kills all comfort.

ADVANTAGES DISADVANTAGES
Not Client-oriented

07-08-2022

Sasha |   Verified
  Russia

One of the best.

One of the best hotels in Monaco with the best view, !!the pool area is wonderful, the pool looks like sea water, very relaxing!
The hotel is very big and spacious, but the structure looks very old and the decoration too, I think they should do a renovation, the service very good, the favorite place of the Russians…

ADVANTAGES DISADVANTAGES
Professional Satisfying

05-08-2022

Michael |   Verified
  Belgium

Quite and nice

I love this place because it’s a good family resort where everything is there for a great holiday

ADVANTAGES DISADVANTAGES
Decent

31-07-2022

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Reviews
Judith |   Verified
  Belgium

So arrogant

Five bell boys in front of the hotel entrance, but no one will open the car door for you, at the reception you have to ask three times to speak English before they stop answering you in French, you feel arrogance in everything and it kills all comfort.

ADVANTAGES DISADVANTAGES
Not Client-oriented

07-08-2022

Sasha |   Verified
  Russia

One of the best.

One of the best hotels in Monaco with the best view, !!the pool area is wonderful, the pool looks like sea water, very relaxing!
The hotel is very big and spacious, but the structure looks very old and the decoration too, I think they should do a renovation, the service very good, the favorite place of the Russians…

ADVANTAGES DISADVANTAGES
Professional Satisfying

05-08-2022

Michael |   Verified
  Belgium

Quite and nice

I love this place because it’s a good family resort where everything is there for a great holiday

ADVANTAGES DISADVANTAGES
Decent

31-07-2022

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