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Customer Experience

Customer Experience

68 Reviews   •   Bad   •   1/5


ADVANTAGES DISADVANTAGES
Awkward Disappointing Incompetent Ridiculous Unprofessional Not Client-oriented

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Description

Official Taxis of the Principality of Monaco.

95 Taxis at your service
on 00 377 93 15 01 01
24 hours a day, 7 days a week... for an urgent personal or professional appointment from Monaco . For a visit, for an airport or for a longer distance race, the Association of Independent Taxi Operators of Monaco (AETIM) offers you a personalized welcome.
In order to meet all your needs, we now have a fleet of "VAN" type vehicles that can carry up to 7 people. (with supplement)

The taxi closest to your place of call is immediately informed of your address to meet you as soon as possible.
Our 95 drivers are the only ones authorized to exercise the profession of Taxi from Monaco.

Products and Services
  • Taxis at your service
  • Limousine service for the price of a Taxi
Location
Details
  • https://www.taximonaco.com/
  • +37793150101
  • contact@taximonaco.com
  • Place du Casino, 98000, Monte-Carlo, Monaco
  • Monaco
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Reviews
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Latest Reviews
Aaron |   Verified
  United Kingdom

Very Disappointing

Customer service is terrible, starting with the telephone attendant.
Most of the time you can wait up to an hour to have a taxi available, most taxi drivers are rude and always complain because they want payment only in cash.

ADVANTAGES DISADVANTAGES
Disappointing Awkward Unprofessional

13-09-2022

Rob
  Belgium

wasted time

Waited 45 minutes and just wasted time. Only in Monaco you can pay 3000 per night in a hotel and still not get a taxi to get to the restaurant.

ADVANTAGES DISADVANTAGES
Ridiculous

06-08-2022

Mel
  United Kingdom

No pre book, hours waiting

Honestly it’s shocking this is the only taxi company in town. They’re totally useless, absolutely no idea why you cannot pre book?! Even calling 30mins before is not accepted so you call on time and then wait hours

ADVANTAGES DISADVANTAGES
Incompetent

02-08-2022

Olaf |   Verified
  Denmark

Disaster

I just could not imagine that in such a luxury country as Monaco such a disgusting taxi service, first you wait 2 hours for a taxi, and then you drive 3 minutes and pay 20 €

ADVANTAGES DISADVANTAGES
Not Client-oriented

29-07-2022

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Reviews
Aaron |   Verified
  United Kingdom

Very Disappointing

Customer service is terrible, starting with the telephone attendant.
Most of the time you can wait up to an hour to have a taxi available, most taxi drivers are rude and always complain because they want payment only in cash.

ADVANTAGES DISADVANTAGES
Disappointing Awkward Unprofessional

13-09-2022

Rob
  Belgium

wasted time

Waited 45 minutes and just wasted time. Only in Monaco you can pay 3000 per night in a hotel and still not get a taxi to get to the restaurant.

ADVANTAGES DISADVANTAGES
Ridiculous

06-08-2022

Mel
  United Kingdom

No pre book, hours waiting

Honestly it’s shocking this is the only taxi company in town. They’re totally useless, absolutely no idea why you cannot pre book?! Even calling 30mins before is not accepted so you call on time and then wait hours

ADVANTAGES DISADVANTAGES
Incompetent

02-08-2022

Olaf |   Verified
  Denmark

Disaster

I just could not imagine that in such a luxury country as Monaco such a disgusting taxi service, first you wait 2 hours for a taxi, and then you drive 3 minutes and pay 20 €

ADVANTAGES DISADVANTAGES
Not Client-oriented

29-07-2022

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