Customer Experience

Customer Experience

34 Reviews   •   Bad   •   1/5


ADVANTAGES DISADVANTAGES
Well-located
Incompetent Not Client-oriented

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Bad

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Description

The Monacair Group is a leader in private helicopter management, offering to ensure the management, airworthiness, operation, and maintenance of helicopters. Over the years, the Group has specialized in the deployment of medium and large helicopters on yachts positioned around the world. It is also one of the few helicopter companies to own maintenance centers approved by Airbus helicopters, Leonardo and Bell Helicopters.

Mainly based in Monaco where its parent company is located, the Group has several facilities in France (Archamps in Haute-Savoie, Grimaud in the Var) and has hangars of approximately 5,000 m² mainly at the Monaco heliport, Annecy airport in Haute-Savoie, Le Castellet airport in the Var and Cannes airport in the Alpes-Maritimes. The Group operates under Monacair, Héli Sécurité, Monacair Maintenance Center, Skycam and Rotor Team.

Products and Services
  • Management
  • Maintenance
  • Handling
  • Private Flights
  • Tours
Location
Details
  • https://monacair.mc/
  • +37797973900
  • info@monacair.mc
  • Avenue des Ligures, 98000, Monte-Carlo, Monaco
  • Monaco
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Latest Reviews
Johan
  Monaco

Service 0

Une direction commerciale absolument écoeurante !!!
Un prestataire que je déconseille fortement…
Un état d’esprit et un service proche du néant !!!!
Sans parler de leurs nouveaux tarifs et fonctionnement « post Covid »

ADVANTAGES DISADVANTAGES
Incompetent

18-08-2022

Paolo
  Monaco

Fly 1, pay 2

Booked on a 6pm flight to nice, they informed me via mail few hours before I was the only passenger, so they would have cancelled the flight unless I pay another ticket (so 500€ total). I paid to fly, just to discover another person was onboard, and the same heli had to be positioned to nice anyway to pickup a group of 4, with heavy luggages. Unfair!!

ADVANTAGES DISADVANTAGES
Well-located Not Client-oriented


13-08-2022

Ad
Reviews
Johan
  Monaco

Service 0

Une direction commerciale absolument écoeurante !!!
Un prestataire que je déconseille fortement…
Un état d’esprit et un service proche du néant !!!!
Sans parler de leurs nouveaux tarifs et fonctionnement « post Covid »

ADVANTAGES DISADVANTAGES
Incompetent

18-08-2022

Paolo
  Monaco

Fly 1, pay 2

Booked on a 6pm flight to nice, they informed me via mail few hours before I was the only passenger, so they would have cancelled the flight unless I pay another ticket (so 500€ total). I paid to fly, just to discover another person was onboard, and the same heli had to be positioned to nice anyway to pickup a group of 4, with heavy luggages. Unfair!!

ADVANTAGES DISADVANTAGES
Well-located Not Client-oriented


13-08-2022

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