Customer Experience

Customer Experience

63 Reviews   •   Average   •   3/5


ADVANTAGES DISADVANTAGES
Disappointing Ridiculous Unprofessional

Excellent

33%

Great

0%

Average

0%

Poor

33%

Bad

33%

Description

Hotel Metropole Monte-Carlo was built in the style of Belle Epoque, combining the spirit of antiquity with the luxuries of modern accommodation. The hotel features 3 restaurants, one of which is the famous Joel Robuchon restaurant. Givenchy Spa offers a wide range of exceptional signature Givenchy treatments. According to Prix Villegiature Awards 2019, Hotel Metropole Monte-Carlo got a prestigious reward in the nomination «Best spa in a hotel in Europe».

Location
  • Hotel Metropole Monte-Carlo, Avenue de la Madone, Monaco, France

Hotel Stars
Details
  • https://www.metropole.com
  • +377 93 15 15 15
  • metropole@metropole.com
Social Networks
Categories
Share This Listing
Scan to Review on Your Phone
QR Code
Ad
Write a Review
Reviews
Maximum upload size: 15MB

Latest Reviews
Maria Luiza |   Verified
  Italy

Such bad service and bad behave from the stuff

Such a beautiful hotel with such bad service, last time I was there I wanted to have lunch with my husband, but they said we can only have drinks, because the food is only for hotel guests, I have never seen such a thing in a 5 star hotel.

ADVANTAGES DISADVANTAGES

12-08-2022

Lex |   Verified
  Netherlands

Discrimination

You just won’t believe it. We just came to Metropole Hotel to have a lunch (where we have lunched many times over the years when we come to Monaco) and today we are told that the food is only for the guests of the hotel! If you are not staying in the hotel then you can sit and drink water, but they won’t give you food. I’m just shocked. They decide now who can eat and who can’t, and it depends on whether you stay in a hotel. We will never come back!

ADVANTAGES DISADVANTAGES
Disappointing Ridiculous Unprofessional

06-08-2022

Marie |   Verified
  Liechtenstein

Amazing decorations!

I was so surprised by the amazing decorations in the rooms of this hotel. Moreover, the rooms are very clean and big. And the receptionists are so friendly!

ADVANTAGES DISADVANTAGES

24-06-2022

Ad
Reviews
Maria Luiza |   Verified
  Italy

Such bad service and bad behave from the stuff

Such a beautiful hotel with such bad service, last time I was there I wanted to have lunch with my husband, but they said we can only have drinks, because the food is only for hotel guests, I have never seen such a thing in a 5 star hotel.

ADVANTAGES DISADVANTAGES

12-08-2022

Lex |   Verified
  Netherlands

Discrimination

You just won’t believe it. We just came to Metropole Hotel to have a lunch (where we have lunched many times over the years when we come to Monaco) and today we are told that the food is only for the guests of the hotel! If you are not staying in the hotel then you can sit and drink water, but they won’t give you food. I’m just shocked. They decide now who can eat and who can’t, and it depends on whether you stay in a hotel. We will never come back!

ADVANTAGES DISADVANTAGES
Disappointing Ridiculous Unprofessional

06-08-2022

Marie |   Verified
  Liechtenstein

Amazing decorations!

I was so surprised by the amazing decorations in the rooms of this hotel. Moreover, the rooms are very clean and big. And the receptionists are so friendly!

ADVANTAGES DISADVANTAGES

24-06-2022

Satisfaction Survey
Please, take a moment to complete this anonymous survey.
1 = Very Unsatisfied | 10 = Very Satisfied

Satisfaction Survey
5
5
5
5

Contact
Contact form